Information We Collect

• Personal Information
  Name, email address, phone number, and organisation details when you create an account.
• Usage Data
  Call logs, conversation transcripts, and service usage statistics to improve our AI models.
• Technical Data
  IP address, browser type, device information, and cookies for service optimization.

How We Use Your Information

• Provide and maintain our AI voice services
• Process and store conversation data for service delivery
• Improve our AI models and service quality
• Send important service updates and notifications
• Comply with legal obligations and enforce our terms

Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. Your data is stored in secure, encrypted databases and is only accessible to authorized personnel.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Conversation data may be retained for up to 2 years for service improvement purposes, after which it will be securely deleted.

Your Rights

• Access your personal data and request copies
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to the processing of your data
• Data portability rights

Third-Party Services

We may use third-party services for voice processing, AI model hosting, and analytics. These services are bound by their own privacy policies and data protection agreements.