How Much Are Missed Calls Costing Your Business?
Most callers who reach a busy signal or voicemail never call back — they ring your competitor instead. Use this free calculator to estimate what unanswered calls cost your Australian business every month.
Sets typical values below — edit any of them.
Incoming calls on an average business day.
After hours, weekends, on-the-other-line, lunch rush.
Revenue from a typical booking, job or client.
How many of those lost calls were real buyers.
Include weekends if your phone rings then.
How this is calculated
Monthly missed calls = calls per day × open days × missed-call rate. Lost customers = missed calls × the share who would have converted. Revenue lost = lost customers × average customer value. Industry defaults are conservative starting points based on typical Australian small-business figures — adjust every field to match your own numbers. This is an estimate for planning purposes, not a guarantee. Research consistently shows the majority of callers who hit voicemail do not leave a message and do not call back.
